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Privacy Policy

1. Who is Gradesity?

Gradesity ("we," "us," or "our") is an online platform that facilitates the buying and selling of academic study materials, including study notes, test banks, guides, and books. Our mission is to provide students and professionals with access to high-quality educational resources.

This Privacy Policy outlines how Gradesity collects, processes, protects, and retains user data. We take privacy seriously and are committed to safeguarding your personal information while ensuring compliance with relevant data protection regulations. By using our platform, you acknowledge and agree to the terms of this Privacy Policy.

2. What Data Does Gradesity Collect and Process?

Gradesity collects and processes different types of data to provide and improve our services. The types of data we collect include:

  • Personal Information: When you create an account, we may collect your name, email address, payment details, and other contact information.
  • Account Information: This includes your username, password, profile details, and any uploaded content.
  • Payment and Transaction Information: We collect transaction details when you make a purchase or receive payments for selling content. This includes payment methods used and transaction history. Payments are securely processed via IntaSend.
  • Technical and Usage Data: When you access our platform, we automatically collect technical data such as your IP address, device type, browser information, and activity logs (e.g., pages visited, download history, and interactions with content).
  • Communications: If you contact our support team, we collect and store your messages and inquiries to assist you effectively.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience (explained further in Section 3).

3. What Are Cookies and How Does Gradesity Use Them?

Cookies are small text files stored on your device when you visit our website. These cookies help Gradesity recognize your browser and remember certain information about your visit to enhance user experience.

We use cookies for several purposes, including:

  • Essential Cookies: Required for the website to function properly, such as authentication and security.
  • Analytical Cookies: Help us understand how users interact with our platform to improve performance.
  • Advertising Cookies: Allow us to show relevant advertisements and measure their effectiveness.

Users can modify cookie settings in their browser preferences. However, disabling cookies may affect the functionality of certain features on Gradesity.

4. Disclosure to Third Parties

Gradesity does not sell, trade, or rent personal information to third parties. However, we may share data in the following circumstances:

  • Service Providers: We work with third-party vendors (e.g., payment processors like IntaSend, hosting services) who require access to certain data to provide their services.
  • Legal Compliance: If required by law, we may disclose personal data to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, personal data may be transferred to the new entity (see Section 7).

5. How Does Gradesity Protect Personal Data?

We implement strict security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data, such as payment details.
  • Regular security audits and monitoring of system vulnerabilities.
  • Access control measures to limit who can view or modify user data.

While we strive to protect your personal data, no system is 100% secure. Users are encouraged to use strong passwords and enable two-factor authentication (if available) for added security.

6. Retention of Data

Gradesity retains personal data for as long as necessary to fulfill its intended purpose, comply with legal obligations, and resolve disputes. Specifically:

  • Account information is retained as long as the account remains active.
  • Transaction data is stored for record-keeping and tax purposes.
  • Communication records are retained for support and dispute resolution.

If a user requests account deletion, certain data may still be retained in backups or for compliance reasons.

7. Transfer of Enterprise

In the event that Gradesity undergoes a business transfer, including a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction. Users will be notified of any such changes, and their data will continue to be protected in accordance with this Privacy Policy.

8. Your Rights

Users have the right to:

  • Access, update, or delete their personal information.
  • Request data portability (export of personal data).
  • Object to certain data processing activities, such as targeted advertising.
  • Withdraw consent for data processing (where applicable).

To exercise these rights, users can contact Gradesity’s support team.

9. Is This Privacy Statement Subject to Change?

Yes, this Privacy Policy may be updated periodically to reflect changes in laws, technology, or business practices. Users will be notified of significant updates, and continued use of the platform constitutes acceptance of the revised policy.

10. Questions?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team at support@gradesity.com.

Last Updated: [2025]